Back End Integration
One of the top two e-business implementation concerns is …
… back-end integration. The other one is reliability/scalability. That was the finding of Gartner Group study in 1999. The survey conducted by Collaborative Research even revealed that some 85 percent of its respondents pointed to back-end integration as their greatest implementation challenge.
Yet if you want to build an effective e-business site and a successful Internet business, integrating your Internet-based storefront and other customer-facing systems with your back-end operational systems is downright essential.
Without well-developed back-end integration, it is difficult for your business to provide effective customer service. Imagine your online customers cannot access product availability or order status information, or they cannot return a product they bought. You will create islands of customer and operational data rather than a complete and consistent view of customer and operational knowledge.
With us, the back-end integration has always been our top concern too. We are one of the few Web developers that always consider back-end administrative interfaces in our projects. Not only so that the application work well in getting users interact online, we also make the website easy for the client’s staff to update and maintain.
Of course we were not only talking without prove. We had experience in building back-end integration for huge banking portal, to name a few.
In this field then, we are no doubt the party you can trust.
